Terms of Use
TERMS AND CONDITIONS
Last updated September 16, 2025
AGREEMENT TO OUR LEGAL TERMS
We are JungleLoveKum Ltd ('Company', 'we', 'us', or 'our'), a company registered in the United Kingdom and with its office at The Generator Business Centre, Unit 20, 95 Miles Road, Mitcham, CR4 3FH, England.
We operate the website junglelovekum.com (the 'Site'), the mobile application JungleLove (the 'App'), as well as any other related products and services that refer or link to these legal terms (the 'Legal Terms') (collectively, the 'Services').
You can contact us by email at info@junglelovekum.com.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ('you'), and JungleLoveKum Ltd, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the 'Last updated' date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
TABLE OF CONTENTS
2. INTELLECTUAL PROPERTY RIGHTS
8. USER GENERATED CONTRIBUTIONS
10. THIRD-PARTY WEBSITES AND CONTENT
15. MODIFICATIONS AND INTERRUPTIONS
23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
1. OUR SERVICES
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
2. INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the 'Content'), as well as the trademarks, service marks, and logos contained therein (the 'Marks').
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties around the world.
The Content and Marks are provided in or through the Services 'AS IS' for your personal, non-commercial use only.
Your use of our Services
Subject to your compliance with these Legal Terms, including the 'PROHIBITED ACTIVITIES' section below, we grant you a non-exclusive, non-transferable, revocable licence to:
● access the Services; and
● download or print a copy of any portion of the Content to which you have properly gained access,
solely for your personal, non-commercial use.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: info@junglelovekum.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
Your submissions and contributions
Please review this section and the 'PROHIBITED ACTIVITIES' section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.
Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ('Submissions'), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
Contributions: The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other material ('Contributions'). Any Submission that is publicly posted shall also be treated as a Contribution.
You understand that Contributions may be viewable by other users of the Services and possibly through third-party websites.
When you post Contributions, you grant us a licence (including use of your name, trademarks, and logos): By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and licence to: use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions (including, without limitation, your image, name, and voice) for any purpose, commercial, advertising, or otherwise, to prepare derivative works of, or incorporate into other works, your Contributions, and to sublicence the licences granted in this section. Our use and distribution may occur in any media formats and through any media channels.
This licence includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide.
You are responsible for what you post or upload: By sending us Submissions and/or posting Contributions through any part of the Services or making Contributions accessible through the Services by linking your account through the Services to any of your social networking accounts, you:
● confirm that you have read and agree with our 'PROHIBITED ACTIVITIES' and will not post, send, publish, upload, or transmit through the Services any Submission nor post any Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
● to the extent permissible by applicable law, waive any and all moral rights to any such Submission and/or Contribution;
● warrant that any such Submission and/or Contributions are original to you or that you have the necessary rights and licences to submit such Submissions and/or Contributions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions and/or Contributions; and
● warrant and represent that your Submissions and/or Contributions do not constitute confidential information.
You are solely responsible for your Submissions and/or Contributions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.
We may remove or edit your Content: Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit any Contributions at any time without notice if in our reasonable opinion we consider such Contributions harmful or in breach of these Legal Terms. If we remove or edit any such Contributions, we may also suspend or disable your account and report you to the authorities.
Copyright infringement
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately refer to the 'COPYRIGHT INFRINGEMENTS' section below.
3. USER REPRESENTATIONS
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorised purpose; and (7) your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
4. USER REGISTRATION
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
5. USER OBLIGATIONS
By accessing or using our dating services, you agree to comply with the following obligations. These obligations are essential to ensure a safe, respectful, and legally compliant environment for all users:
1. Accuracy of Information
● You must provide truthful, accurate, and up-to-date information when creating and maintaining your account.
● You must not impersonate another person, use false details, or misrepresent your identity, age, gender, sexual orientation, or relationship intentions.
2. Age Restrictions
● You confirm that you are at least 18 years of age (or the legal age of majority in your jurisdiction) to use our services.
● You agree not to allow minors to access or use your account under any circumstances.
3. Account Security
● You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account.
● You must immediately notify us of any unauthorized access or suspected breach of your account.
4. Appropriate Use of Services
● You agree to use the platform solely for lawful personal and non-commercial dating purposes.
● You must not use the services for any unlawful, fraudulent, or harmful activity, including but not limited to:
● Soliciting money, gifts, or financial assistance.
● Promoting or engaging in sex work, escort services, or any form of exploitation.
● Distributing spam, advertisements, or unsolicited communications.
● Uploading or sharing content that is obscene, defamatory, harassing, discriminatory, or otherwise offensive.
5. Respectful Conduct
● You agree to treat all other users with dignity, respect, and fairness.
● You must not engage in harassment, threats, bullying, hate speech, or any form of discriminatory conduct based on gender, sexual orientation, race, ethnicity, religion, or other protected categories.
6. Content and Intellectual Property
● You must not upload, share, or distribute content that infringes on the intellectual property rights of others.
● By posting content on the platform (such as profile information, photos, or messages), you grant us a non-exclusive, royalty-free, worldwide license to use, display, and share such content solely for the purpose of operating and improving the services.
7. Privacy and Sensitive Information
● You agree to respect the privacy of other users and not to share or disclose their information without consent.
● You must not misuse sensitive personal data (such as sexual orientation, religion, or ethnic origin) of other users in any way that may cause harm, discrimination, or unlawful profiling.
8. Compliance with Laws
● You are responsible for ensuring that your use of the platform complies with all applicable local laws and data protection regulations, including South Africa’s POPIA, Nigeria’s NDPR, Kenya’s Data Protection Act, and other African data protection frameworks.
● You must not use the services in a jurisdiction where such use would be unlawful or prohibited.
9. Reporting Misconduct
● You are encouraged to report any misconduct, abuse, or violation of these Terms by other users.
● We reserve the right to investigate and take action, including suspension or termination of accounts, against users who breach these obligations.
6. SUBSCRIPTIONS
Access to JungleLove requires an active paid subscription. There is no free access to the platform. This subscription model ensures a trusted and high-quality community, reduces spam, and supports moderation and operational functions.
● Mandatory Subscription: Only users with an active paid subscription are permitted to create a profile, browse matches, send or receive messages, or use any part of the JungleLove platform.
● Plan Options and Inclusions: Subscription plans may vary depending on location and user preferences. Plans may include features such as match suggestions, advanced filters, unlimited messaging, profile boosts, and other premium tools designed to enhance your dating experience.
● Fee Transparency: All subscription fees, billing cycles, and included features will be clearly displayed at the time of purchase. By subscribing, users agree to the stated pricing and payment terms.
● No Refunds: All subscription fees are non-refundable. This applies even if an account is suspended or terminated due to violation of JungleLove’s policies, or if the user chooses to stop using the service before the end of the subscription period.
● No Guarantee of Match or Relationship Success: Subscription fees are solely for access to the JungleLove platform and its features. JungleLove does not guarantee that any user will find a match, relationship, or other personal outcome.
● Account Suspension: Subscriptions may be suspended or terminated without refund if a user is found to be in violation of JungleLove’s Terms and Policies, including engaging in harassment, fraudulent activity, or posting prohibited content.
Cancellation: You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at info@junglelovekum.com.
Fee Changes: We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.
7. PROHIBITED ACTIVITIES
To maintain a safe, respectful, and lawful environment, all users of JungleLove must refrain from engaging in the following activities. Violation of this clause may result in suspension or permanent termination of your account without refund, and may also lead to reporting to law enforcement authorities where required.
1. Misrepresentation and False Information
● Creating a fake profile, misrepresenting your age, identity, gender, or intentions.
● Using another person’s photos, details, or identity without authorization.
● Claiming to seek relationships when in fact pursuing other purposes (e.g., financial gain, marketing).
2. Harassment and Abusive Conduct
● Sending threatening, offensive, obscene, or harassing messages.
● Engaging in bullying, stalking, or discriminatory behavior based on race, ethnicity, religion, gender, or sexual orientation.
● Sharing unsolicited explicit or sexually graphic content (“cyber-flashing”) without the other user’s consent.
3. Exploitation, Solicitation, and Commercial Use
● Using the platform for prostitution, escort services, pornography, or any other form of sexual exploitation.
● Soliciting money, gifts, financial support, or “sugar dating” arrangements.
● Promoting, advertising, or selling goods and services of any kind.
● Using the platform for recruitment, surveys, political campaigning, or pyramid schemes.
4. Fraudulent and Criminal Activity
● Attempting to scam, defraud, or extort other users.
● Requesting bank details, financial data, or other sensitive information from users.
● Engaging in identity theft, phishing, or impersonating JungleLove staff.
● Using the platform for money laundering, trafficking, or any unlawful activity.
5. Inappropriate or Illegal Content
● Uploading or sharing content that is illegal, harmful, violent, defamatory, or otherwise offensive.
● Sharing child sexual abuse material (CSAM) or any content involving minors.
● Distributing extremist, terrorist, or hate-promoting material.
● Posting content that infringes the intellectual property rights of others.
6. Unauthorized Use of the Platform
● Accessing or attempting to access accounts of other users without authorization.
● Using bots, scrapers, automated tools, or any technology to harvest data or manipulate the platform.
● Attempting to hack, disrupt, or impair the functionality of JungleLove or its servers.
● Circumventing security or verification processes.
7. Privacy Violations
● Sharing private conversations, photos, or personal data of other users without their explicit consent.
● Doxxing (publicly revealing personal or sensitive information of another user).
● Recording or distributing video or voice chats without consent.
8. Circumventing Subscription Requirements
● Attempting to bypass JungleLove’s subscription model or using fraudulent payment methods.
● Sharing subscription access, selling accounts, or transferring profiles to third parties.
Enforcement
JungleLove reserves the right to investigate suspected violations and take any necessary action, including but not limited to:
● Immediate suspension or permanent termination of accounts.
● Removal of prohibited content.
● Notification of law enforcement and cooperation with legal investigations.
8. USER GENERATED CONTRIBUTIONS
The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, 'Contributions'). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that:
● The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
● You are the creator and owner of or have the necessary licences, rights, consents, releases, and permissions to use and to authorise us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms.
● You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.
● Your Contributions are not false, inaccurate, or misleading.
● Your Contributions are not unsolicited or unauthorised advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
● Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libellous, slanderous, or otherwise objectionable (as determined by us).
● Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
● Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
● Your Contributions do not violate any applicable law, regulation, or rule.
● Your Contributions do not violate the privacy or publicity rights of any third party.
● Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
● Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
● Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation.
Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.
9. CONTRIBUTION LICENCE
By posting your Contributions to any part of the Services, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and licence to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and authorise sublicences of the foregoing. The use and distribution may occur in any media formats and through any media channels.
This licence will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.
We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to re-categorise any Contributions to place them in more appropriate locations on the Services; and (3) to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.
10. THIRD-PARTY WEBSITES AND CONTENT
The Services may contain (or you may be sent via the Site or App) links to other websites ('Third-Party Websites') as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ('Third-Party Content'). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.
11. SERVICES MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
12. PRIVACY POLICY
We care about data privacy and security. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United Kingdom. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United Kingdom, then through your continued use of the Services, you are transferring your data to the United Kingdom, and you expressly consent to have your data transferred to and processed in the United Kingdom.
13. COPYRIGHT INFRINGEMENTS
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a 'Notification'). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Services infringes your copyright, you should consider first contacting an attorney.
14. TERM AND TERMINATION
These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
15. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.
16. GOVERNING LAW
These Legal Terms are governed by and interpreted following the laws of England and Wales, and the use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law in your country to residence. JungleLoveKum Ltd and yourself both agree to submit to the non-exclusive jurisdiction of the courts of England, which means that you may make a claim to defend your consumer protection rights in regards to these Legal Terms in England, or in the EU country in which you reside.
17. DISPUTE RESOLUTION
Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a 'Dispute' and collectively, the 'Disputes') brought by either you or us (individually, a 'Party' and collectively, the 'Parties'), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.
Binding Arbitration
Any dispute arising from the relationships between the Parties to these Legal Terms shall be determined by one arbitrator who will be chosen in accordance with the Arbitration and Internal Rules of the European Court of Arbitration being part of the European Centre of Arbitration having its seat in Strasbourg, and which are in force at the time the application for arbitration is filed, and of which adoption of this clause constitutes acceptance. The seat of arbitration shall be England. The language of the proceedings shall be English. Applicable rules of substantive law shall be the law of England.
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilise class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorised use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
18. CORRECTIONS
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
19. DISCLAIMER
THE JUNGLELOVE PLATFORM AND ALL RELATED SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. YOU AGREE THAT YOUR USE OF THE PLATFORM AND SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, JUNGLELOVE, ITS PARENT COMPANY (IF ANY), AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, DATA ACCURACY, OR SYSTEM INTEGRATION.
Without limiting the foregoing, we make no representations or warranties regarding:
- Accuracy or Reliability of Content: Any profiles, information, messages, or other content posted by users or made available through the Services.
- User Conduct: The behavior, identity, intentions, or compatibility of any user you may interact with on or off the platform.
- Personal Injury or Property Damage: Any harm, loss, or damage resulting from your use of the Services or from any interaction, meeting, or relationship with another user.
- Security Breaches: Any unauthorized access to or use of our servers, personal information, or financial information.
- Service Interruptions: Any interruption, suspension, downtime, or cessation of transmission to or from the Services.
- Malicious Code: Any bugs, viruses, trojan horses, malware, or other harmful code transmitted to or through the Services by a third party.
- Errors or Omissions: Any errors, inaccuracies, or omissions in the Services or user-generated content.
- Third-Party Services or Content: Any third-party product, service, advertisement, hyperlink, or mobile application that may be linked to or accessed through JungleLove. JungleLove does not endorse, warrant, or assume responsibility for any such third-party content, services, or transactions.
You acknowledge and agree that all interactions, communications, and relationships with other users are conducted solely at your own risk, and JungleLove shall not be responsible for any loss, harm, or damages arising from such interactions, whether online or offline.
As with meeting individuals through any medium, you should exercise good judgment, caution, and personal safety practices at all times.
Regional Disclaimer – African Jurisdictions
JungleLove is developed specifically for African communities and is designed with localized features, pricing, and customer support tailored to users in Africa. Users accessing the platform from outside Africa do so at their own discretion and risk.
● Limited Support Outside Africa: JungleLove does not guarantee that its Services will be available, lawful, or fully functional in regions outside Africa.
● No Responsibility for Regional Discrepancies: JungleLove assumes no liability for any limitations, discrepancies, or restrictions experienced by users outside the African region, including but not limited to payment processing issues, lack of localized features, or unavailability of legal protections under non-African jurisdictions.
● Compliance with Local Laws: Users outside Africa remain solely responsible for ensuring that their use of JungleLove complies with the laws and regulations of their own jurisdiction. JungleLove disclaims any responsibility for non-compliance by users accessing the platform outside its intended region of operation.
20. LIMITATIONS OF LIABILITY
To the fullest extent permitted by applicable law, JungleLove, its parent company (if any), affiliates, directors, officers, employees, agents, licensors, or service providers shall not be liable for any losses, claims, damages, liabilities, or expenses of any kind (whether direct, indirect, consequential, incidental, punitive, or special) arising out of or in connection with:
● Your use of, or inability to use, the JungleLove platform (mobile or web);
● Any interaction, communication, meeting, or relationship (online or offline) between you and another user;
● Any content, profile information, or materials posted, shared, or otherwise made available by users;
● Any errors, omissions, or inaccuracies in user profiles or other user-generated content;
● Any unauthorized access to or use of our servers, data, or personal information;
● Any bugs, viruses, malicious code, or other technologically harmful material that may infect your device, software, or data;
● Any disputes, damages, or losses arising from communications or meetings that take place outside the JungleLove platform (including via messaging apps, phone calls, or in-person meetings).
No Role in User Interactions or Relationships
JungleLove is a neutral online dating platform. We do not:
● Guarantee the identity, authenticity, intentions, conduct, compatibility, or behavior of any user;
● Verify or endorse the accuracy of user profiles, photos, or other representations;
● Take responsibility for the success or outcome of any interaction, match, date, or relationship formed through the platform;
● Mediate, intervene, or resolve disputes between users.
All communications, meetings, and relationships are conducted entirely at your own risk, and you are solely responsible for taking appropriate precautions when interacting with others.
Cap on Liability
Notwithstanding anything to the contrary in these Terms, our total cumulative liability to you for any claim or series of claims arising from your use of the platform shall not exceed the total amount paid by you to JungleLove (if any) in the three (3) months preceding the event giving rise to the claim.
If you have not paid JungleLove any fees during this period, you agree that you shall be limited to injunctive relief only, unless otherwise required by applicable law, and shall not be entitled to damages of any kind from us.
21. INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set forth in these Legal Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
22. USER DATA
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
24. MISCELLANEOUS
These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defences you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.
25. CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: info@junglelovekum.com.
